Hyposcope

Shipping Policy

Introduction

This Shipping Policy explains the procedures for processing, handling, and delivering orders of physical goods. Our goal is to ensure that all shipments are carried out efficiently, transparently, and with customer satisfaction in mind. Delivery times, methods, and conditions may vary depending on product type, destination, and local laws.

Order Processing

Orders are typically processed during regular business hours once payment has been verified. In certain cases, additional verification may be needed before shipment. Delays may occur during weekends, holidays, or periods of high demand. Customers will be promptly notified should significant processing delays arise.

Delivery Options

Shipments are handled through reputable postal or courier services that provide secure transport and tracking. Available delivery options depend on location and carrier coverage. Tracking details, when available, will be sent via email or accessible through your account once the order has been shipped.

Estimated Delivery Times

Delivery times vary by destination and chosen shipping method. Standard shipping generally takes 5–14 business days for domestic deliveries and 10–21 business days for international shipments. Factors such as customs checks, weather conditions, or carrier capacity can impact actual delivery dates.

Shipping Restrictions

Certain areas may have specific limitations or restrictions on product delivery. Orders sent to remote locations may take additional time or incur extra costs. We do not ship to regions where local import or safety laws prevent delivery of purchased items. Users should ensure that the provided shipping address is accurate and valid.

Shipment Issues

If an order is lost or arrives damaged, please notify us immediately. We will work with the carrier to initiate an investigation to determine the best resolution, which may include a replacement or refund, depending on the circumstances. Claims must be filed within a reasonable time after the expected delivery date.

Customs and Duties

International shipments may be subject to customs checks, import duties, or local taxes, which vary by destination. These additional costs are the responsibility of the recipient. Customs processes may also lead to unexpected delays beyond our control. We recommend users verify local import regulations before placing an order.

Receiving Confirmation

Once delivery is confirmed by the carrier at the specified address, responsibility for the product transfers to the recipient. It is advisable to track shipments regularly and ensure someone is available to receive the package. We cannot guarantee redelivery attempts for incorrect or incomplete addresses.

Policy Updates

This Shipping Policy may be updated periodically to reflect changes in logistics providers, delivery terms, or operational enhancements. The latest version of the policy will always be accessible on this page with the effective date clearly indicated. Continued use of this website after updates signifies acceptance of the revised terms.